This is getting really annoying now…
Bought my LPU Plus pass for $240 and was told ticket comes with the Summit pass, then later found out you have to go onto LPU to redeem the pass.
Fine, I waited, and did not get the membership email until 24/01. By then, I tried to redeem the ticket and it wouldn’t allow me to, I contacted Ticketmaster, they told me they have nothing to do with it (even though I bought ticket from them!!). Then I contacted the promoter numerous times, no response what so ever. Guess what happened next, all the tickets were gone!!
Now the concert is less than 48 hours, I still haven’t got any of the promotional materials Ticketmaster advertised, and without the laminated pass, I can’t even go to the pre-show tour!!
If you have a similar experience, get in touch with me. I am going to let the media know how dis-organised this whole event is, and how useless all the people involved are. Commerce Commission is definitely going to receive a formal complaint on Ticketmaster and all the other culprits very soon.