Ground Ctrl chat button


#1

I like the fact that ground ctrl has the “Need Help?” button, but on the mobile version of the website its blocking the Submit post button… So I can’t post ANYTHING using my phone anymore. I primarily use my phone to visit this site.

Is there any way to move this button to a better location?


#2

Hey Shadow,

I can’t seem to replicate this. Could you send a screenshot of how/where this is specifically happening?


#3

Unfortunately and fortunately, I can’t. As of yesterday (11 am or so) the button seems to have disappeared again… Now I’m confused as to why it just randomly disappears. If it happens again I’ll grab a screenshot.


#4

Okay, sounds good! Please let me know if this comes up again.


#5

Aaand the button is back. I don’t know exactly when it came back, had a busy weekend, but I noticed it this afternoon. This time I have screenshots via instagram.
The first one is what I was describing, the second is where the chat button takes you.


#6

Wow, that’s odd! Thanks for these, Shadow. I’ll forward this to our Dev team and see what we can do!


#7

If it makes any difference, I’m on a Galaxy S4 (android) and the browser is Chrome.