I feel ripped off


#1

Not to be a total cow or anything, but I think it is tremendously unfair that I have paid $65 + for my LPU12 package, which was ordered on December 11th, but it’s still not be fulfilled and most people since then have been given the same package for $10 less.


#2

Have you contacted for example groundCTRL? I had the same problem with my LPUX merch package. I waited and waited months and when I asked where it was, they sent me another one.
Hope this helps and you get your package soon! =)


#3

It’s not about the delay as such. More that there was a 2 week window where people including myself have paid $10 more than everyone else, and still are, for something that seems to still be on back order. We should all be treated the same.


#4

Hi Pauline, please don’t feel ripped off. Could be an inventory issue, but I just sent your info to our shipping department. i will message you directly once I get confirmation of what’s going on.

-Wade


#5

Again, it’s not the speed of which things have not arrived. I do expect delays.

It is that pre-orders of what I ordered was $55. For 2 weeks the price was $65. Then it was, and still is $55. The fact that my order has not been shipped yet means I am lucking out with the extra amount I have already paid compared to everyone else.

Subtotal $65.00
Tax $6.01
Shipping & Processing $0.30
Total $71.31

This is why I am feeling ripped off. Obviously if my order had shipped before Christmas I would not have cared as much as I do now, knowing the special Christmas Gift price is STILL $10 less than what I paid a month ago.

My point is that I could/should cancel my order and reorder it for $10 less, but honestly, it should be done automatically. I should not feel like I need to do that. I believe all members should receive the same order at the same price. I renewed many months earlier than I needed to with the expectation of the same level of loyalty I am offering by renewing my membership in the first place.


#6

Sorry but your point is kinda off. You can never know when they’ll make an offer and i.e lower the package’s price or do a special on the store. It’s how things work. If we all knew this was gonna happen, none of us would have renewed earlier.
It is simply how a business works.


#7

You not the only one, who still waiting. I ordered right after relaunch on 11/16/12 and it´s just “READY”. But of course I don´t feel ripped off, because it´s a special.


#8

I got the special for $20 :smiley:


#9

My package arrived on Friday. So thank you for that :wink:

Is there someone I can contact about the tshirt? There’s a hole about half the size of a penny on the side of it.


#10

I am still waiting. My package has been shipped a month back and still…


#11

[quote=LPradeepS]I am still waiting. My package has been shipped a month back and still…
[/quote]

It can take some time depending on customs - please be patient!


#12

I’ve just been informed that I will be getting a replacement shirt (I verified the damage, etc). So I guess this one can be closed.


#13

Glad to hear you’re getting taken care of.


#14

[quote=wade(ctrl)][quote=LPradeepS]I am still waiting. My package has been shipped a month back and still…


#15

Finally I got my LPU 12 package after a month of long wait ! I had a fear of not getting all the items and when I opened there wasn’t “Guitar Pick” ! But rest of the items were safe :smiley: Any ways thank you LPU for this package :slight_smile:


#16

[quote=LPradeepS]Finally I got my LPU 12 package after a month of long wait ! I had a fear of not getting all the items and when I opened there wasn’t “Guitar Pick” ! But rest of the items were safe :smiley: Any ways thank you LPU for this package :slight_smile:


#17

[quote=EvoOba][quote=LPradeepS]Finally I got my LPU 12 package after a month of long wait ! I had a fear of not getting all the items and when I opened there wasn’t “Guitar Pick” ! But rest of the items were safe :smiley: Any ways thank you LPU for this package :slight_smile:


#18

I just received mine yesterday, and no pick. I checked everything, t-shirt, water bottle… Shook everything out. Time to call ground control:)


#19

Got my package today, the guitar pick was in the package of the waterbottle.