Please help me log on!~!

pinkmonkeyflower · 2017-10-06 22:08:06 UTC

I absolutely cannot log on nor can I find anyone to help me! I am clearly able to log on this far to get to forums where I can send this message. I have tried twitter for moderators nad have had no success. I tried emailing headquarters. I am super frustrated.

the_termin8r · 2017-10-06 22:47:46 UTC

I’m confused. Where are you trying to log on?

pinkmonkeyflower · 2017-10-06 23:06:35 UTC

I am trying to log on to my LPU account. The area where you can see past orders and your friends list. Also I am trying to order a t shirt and when I go to add it to my cart it asks me to “logon” even though I’m logged on.

the_termin8r · 2017-10-06 23:11:34 UTC

Are you sure you have a paid LPU account or that it hasn’t expired?

pinkmonkeyflower · 2017-10-06 23:52:47 UTC

I’m sure. I got my LPU16 in July and have had an account since 2008.

framos1792 · 2017-10-07 00:21:44 UTC

I’m not 100% but I’ve seen people have issues when they’re doing stuff on phone vs computer
That would be my only suggestion

pinkmonkeyflower · 2017-10-07 00:33:15 UTC

Ugh. This is so frustrating because I wanted to get a shirt for the tribute. Thanks!

hilaryfol · 2017-10-07 01:05:07 UTC

I had the same thing happened but once i log on in on my phone and tablet ot was good. Try to stay log on your phone and see what happens

pinkmonkeyflower · 2017-10-07 02:45:03 UTC

Nope, didn’t work. Tried it on my phone.

moocho · 2017-10-08 20:41:56 UTC

Sorry don’t know about your LPU account issues but the ‘celebrate life Chester memorial’ tees/hoodies are only through the Linkin Park website not the LPU page.
Hope you resolve your issue

pinkmonkeyflower · 2017-10-08 21:05:30 UTC

Yeah I got those, but I was hoping to get the LPU fidget spinner. I can click on it but when I try to add it to my cart it says join. I’ve been a member since 2011 and it’s extremely frustrating.

moocho · 2017-10-09 02:06:26 UTC

I bet it is! Good luck ️

pinkmonkeyflower · 2017-10-17 00:14:02 UTC

Ok so yeah, still not working. I got an email saying there is a glitch and they are aware of it. Then I was nice and waited a week. And still nothing. I paid my good money to be in the LPU every year and am not being able to reap the benefits. I don’t know what else to do.

pinkmonkeyflower · 2017-10-17 00:14:57 UTC

Disclaimer: If you are not the intended recipient of this message, please immediately notify the sender of the transmission error and then promptly delete this message from your computer system.

Mrszamora · 2017-10-17 00:21:34 UTC

I had too wait about 2 weeks. Are you signed into forum on your app or websote

pinkmonkeyflower · 2017-10-17 00:23:56 UTC

Right now I’m signed on my desk top through LPU. It obviously lets me log on since I’m able to write in this forum. WTH!

Mrszamora · 2017-10-17 00:49:30 UTC

Did you get an email from lol about the shorts that’s how I had to buy mine

pinkmonkeyflower · 2017-10-17 00:54:36 UTC

I got an email from I think Headquarters acknowledging the “glitch” but nothing since then. They said they are aware but gave no timeline or update after that. I got my tribute gear now I’m just frustrated that I can’t access my friends list or download LPU 16 music that I PAID FOR.

Mrszamora · 2017-10-17 00:56:44 UTC

My download came in an email that’s the only way I got that also