Before I complain let me just state for the record that I’ve been a staunch supporter of the LPU and have defended it over the years, even during LPUX when TopSpin made using the site a complete and total headache.
However; I’m a little bit ticked off about the ticket pre-order system. Almost two full months ago I placed a ticket order for over 300 dollars total for 3 tickets. Two for me and my dad and one for my friend flying in from Saint Louis to see the show. Despite being a pre-order, I have now discovered that people who have ordered tickets outside of the LPU, AFTER the presales have already started receiving their tickets in the mail. They haven’t even signed up for the LPU, and yet they’re getting their tickets before I do. Heck, I just saw someone going to the Camden show, who wasn’t through the LPU post their tickets on Facebook. Where’s mine you ask? Still not shipped.
Looking at the expected ship date, it’s 8/3/12. Thirteen days before the show. I’ve never ever dealt with a ticket preordering system where it sends the tickets that late and that close to the show. LiveNation and Ticketmaster have always had my tickets available a month or two prior, not 2 weeks. What if something happens in post. Do I get willcall if my tickets never arrive? Or am I out of luck and 333 dollars?
This isn’t just a case of me having a problem. My friend is flying in from Saint Louis and I bought his ticket. If these tickets don’t arrive, he doesn’t get in the show. I just find it ridiculous that fanclub members, who get the privelidge of buying tickets first, receive theirs last in the mail. It makes no sense.
I love the LPU, but I think next time I’m ordering my tickets through Live Nation/general sale. I’ll get them faster.