Dear Fellow LPUers.
Hope you are well. As you are all as frustrated as I am regarding the ticketing situation and Big Concert’s lack in respons, I may have a possible solution.
Attie van Wyk is the CEO of Big Concerts. I have sent him the following email:
[quote]Best Mr. van Wyk
I hope you are well.
I would like to mention how utterly disappointed I am with the ticketing arrangements pertaining to the Linkin Park concert which is to be held on the 10th of November 2012. It has been more than two months since we purchased our tickets through the LPU (where I have been a member for 6 years and have bought tickets for other LP shows in Berlin and the States). Every time I follow-up with “Jason” from the customer care division of your company I get the same response: “Please wait two weeks, you will get an email with a reference number etc.”. The same message every week. It is really getting ridiculous.
I have emailed the LPU Management and called ground(ctrl) and they indicated the issues is in South Africa with the organisers.
I have wasted more money on phone calls to the United States and to your call centre (excluding my professional time as a psychologist) on getting any useful information than the price of the 6 tickets.
I kindly request that you have this matter resolved within the next 3 business days.
I strictly reserve all my rights regarding this matter.
Dr. Llewellyn van Zyl (PhD; M.comm)
I would urge my fellow LPUers to follow the same route as I did and email Mr. van Wyk in order to get clarification.
His email address is: email@example.com
Hope we get this matter resolved soon.